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Password Reset

Change or reset your password.

If you are a new student starting this year, you’ll need to use this password reset process to set your password for the first time. Click the button Change/Reset password and follow the on screen instructions to do this before completing stage one enrolment.

Password Complexity: Your new University password will need to meet at least three of the following criteria:

  • Include upper character(s)
  • Include lowercase character(s)
  • Include numeric character(s)
  • Include special character(s)

  • Must be a minimum of 12 characters long
  • Can not be anything used in the previous 12 months and they should be unique
  • Must not be similar to anything previously used (to within three characters) for example you cannot increment by one number each month

Password expiry
Edge Hill Network password will expire every 180 days, you will be required to choose a new password each time it expires.

Please note
Mobile device connecting to Eduroam or Edge Hill Wi-Fi must be reconnected using the new password. Failure to change your device Wi-Fi setting will result in your account being automatically locked.

Related documents

Registering for Self Service Password Reset and Multi-Factor Authentication

Resetting your password on a University PC using SSPR

Change/Reset Password Documentation
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